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Service 03 / 05

IndiaMART & RFQ lead managementRFQ & IndiaMART follow-up

IndiaMART and RFQ lead management for manufacturers: every enquiry from IndiaMART, Alibaba.com, your website, email or WhatsApp lands in one list, is acknowledged in minutes and is followed up until it becomes a quote, or a clear no.

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Illustration · example data
In practice
  1. Every RFQ in one list, tagged by where it came from.
  2. Acknowledged within minutes, even at 2 am, with your catalogue attached.
  3. Quote follow-ups run on their own until the buyer decides.
The problem

Most factories don't have a lead problem. They have a follow-up problem.

An IndiaMART enquiry comes in at 7 pm. Someone sees it the next morning, and by then the buyer has three quotes. An importer writes at 2 am IST and hears back two days later.

Enquiries sit in IndiaMART's app, three email inboxes and the owner's WhatsApp. Nobody knows which quotes went out, which were chased or which buyer went quiet.

What you get

Deliverables

  • Instant acknowledgement

    Every new enquiry gets a polite reply within minutes, day or night, with your catalogue and what happens next.

  • One RFQ list

    IndiaMART, Alibaba.com, website, email and WhatsApp enquiries in one place, each with an owner, a stage and a next step.

  • Quote follow-ups

    Reminders on day 2, 5 and 10 after a quote, until the buyer orders or says no.

  • Common questions answered

    Material, MOQ, lead time and delivery answered from replies you've approved, with a person always one step away.

  • One monthly number

    Enquiries received, answered within the hour, quotes sent and orders won.

How it works

Process

  1. Map today

    We trace what happens to an enquiry today, from first message to quote.

  2. Write the replies

    Acknowledgements and follow-ups written in your voice, ready for your approval.

  3. Connect

    WhatsApp Business, IndiaMART's lead feed, email and a simple CRM connected and tested.

  4. Train and tune

    Your team learns it in one session. Every month we tune the messages from real enquiries.

Tools we use

Platforms
  • WhatsApp
  • Gmail
  • Zoho
  • HubSpot
  • Google Sheets
  • Zapier
  • Make
  • n8n

Logos are trademarks of their owners and show platforms we work on, not partnerships.

Who it's for

Fit

Manufacturers who get enquiries from IndiaMART, Alibaba.com, their website or WhatsApp and can't answer every one quickly, especially exporters whose buyers write while India sleeps.

Questions, answered

Ask us on WhatsApp

Can IndiaMART enquiries reach our RFQ list automatically?

Yes, for paid IndiaMART members. IndiaMART's lead feed can send every new enquiry into your RFQ list, where it gets an acknowledgement and a follow-up schedule like any other enquiry.

Do we need new software?

Usually not. We build on what you already use, such as WhatsApp Business, email, Google Sheets or a CRM like Zoho or HubSpot, and add a tool only when it saves your team time.

Will automatic replies sound robotic?

No. They're written in your voice and you approve every message. They acknowledge the enquiry and say what happens next; the quote itself still comes from your team.

Related services
Service 02

Google & marketplace leads

Show up where buyers search: Google, Google Maps, IndiaMART and Alibaba.com, set up properly and kept working.

Service 05

Trade fair kit

Invites before the show, booth artwork and visitor capture during it, and follow-ups after it that turn cards into quotes.

Next step

Win your
next order.

Message us on WhatsApp for a free 30-minute review. We'll look at where you are today and tell you exactly what we'd build first.

Chat on WhatsAppSend an enquiry
Illustration · what your buyers could see